Capability uplift outcomes

We will ensure long term data, digital and cyber workforce capability by professionalising the workforce through clear career pathways and mobility opportunities, investing in continuous skill development and strengthening in-house expertise.

How will we know we are achieving these outcomes? (indicators)

2.1 The capability of the workforce has increased.

Evidence we will use to track our progress

Evidence	Frequency	Horizon
Percentage of APS agencies reporting critical data, digital and cyber skills shortages has decreased Source: APS Agency Survey	Annually	1, 2, 3
Percentage of ongoing employees (Data and Research; ICT and Digital Solutions job families) agreeing and strongly agreeing to the following question: My work group has the appropriate skills, capabilities and knowledge to perform well. Source: APS Employee Census	Annually	1, 2, 3
Promotion rate (Data and Research; ICT and Digital Solutions job families) Source: APS Employee Database	Annually	2, 3

How will we know we are achieving these outcomes? (indicators)

2.2. APS agencies are successfully deploying workforce capabilities to deliver positive outcomes for government and the community.

Evidence we will use to track our progress

Evidence	Frequency	Horizon
Mobility rate – ongoing employees (Data and Research; ICT and Digital Solutions job families) Source: APS Employee Database	Annually	1,2,3
Number of digital project delivery risks attributed to workforce Source: DTA Digital Investment Pipeline	Biannually	1,2,3
Trust in and satisfaction with Australian public services accessed via digital channels has increased Source: Survey of Trust in Australian Public Services Questionnaire*	Annually	1,2,3

* Result is a combination of the following questions: In the last 12 months, have you accessed Australian public services from any of the following; Thinking about your experience with the services you accessed from each of the following, how satisfied or dissatisfied are you; Thinking about your experience with each of the services you accessed, how much do you agree or disagree with the following statement, “The service is trustworthy”; How did you access [insert service] - Please select all that apply

How will we know we are achieving these outcomes? (indicators)

2.3. The ability to identify current and emerging capability needs with a whole of system view has been increased.

Evidence we will use to track our progress

Evidence	Frequency	Horizon
A workforce data strategy has been created Source: Digital Transformation Agency	At delivery	1
Number of APS agencies mapping their workforce to the APS Job Family Framework Source: APS Employee Database	Annually	1,2,3
Average APS data maturity score Source: Data Maturity Assessment Tool results for in-scope agencies (Department of Finance)	Annually	1,2,3
Proportion of APS agencies that have ‘defined’ (or higher) activities to upskill staff in data management practices Source: Data Maturity Assessment Tool results for in-scope agencies (Department of Finance)	Annually	1,2,3

Initiatives contributing to the achievement of these outcomes

Workforce Planning Initiatives:

Enhance APS recruitment programs and pathways
Data, digital and cyber recruitment pilot
Data and Digital Cadet Program extension
Reduce barriers to re-entry
EL2 and SES data capability uplift
SES Accountabilities for Data
APS digital skills program (pilot)
SRO digital governance program
Support legacy technology transition
Technical fast track
Data capability uplift (academic extension)
Transition to retirement guidance
APS digital micro-credentialing bootcamps
Digital workforce data insights report
Harmonise workforce data
Skills forecasting and program policy alignment

Supporting activities and enablers:

APS Digital and Data Professions and Communities of Practice
APS Academy
APS Academy Campuses
APS Data Capability Framework
Policy for the responsible use of AI in government and AI fundamentals training
SES and EL2 Data Leadership modules (APS Academy)
Curated ‘data’ learning offerings
Data Job Role Personas
APS Leadership Edge
Regional collaboration (AI)

Workforce Capability

How will we know we are achieving these outcomes? (indicators)

Evidence we will use to track our progress

Capability deployment

How will we know we are achieving these outcomes? (indicators)

Evidence we will use to track our progress

Current and emerging needs

How will we know we are achieving these outcomes? (indicators)

Evidence we will use to track our progress

Initiatives contributing to the achievement of these outcomes

Workforce Planning Initiatives:

Supporting activities and enablers:

Technical workforce outcomes

Specialist cohort outcomes