Mission initiatives

Digital Experience Policy
Digital Transformation Agency
The Digital Experience Policy introduces mandatory new standards for government websites and digital services. Building on the work of the Digital Service Standard 2.0, it will standardise the design and delivery of digital government services and measure performance so that services can be continuously improved.
From 1 January 2025, all government agencies will be required to meet 3 new standards, the Digital Inclusion Standard, Digital Access Standard, and Digital Performance Standard, as well as the existing Digital Service Standard 2.0.
Deliverables
- Digital Experience Policy release 2024
- Digital Service Standard applicable to new public facing and staff services
  from 1 July 2024
- Digital Experience Policy mandated from 1 January 2025
Timeframe
- Digital Inclusion, Access and Performance Standard applicable to new public
  facing services from 1 January 2025
- Digital Service Standard applicable to existing public facing services
  from 1 July 2025
- Digital Inclusion Standard applicable to existing public facing services
  from 1 January 2026
Primary outcome
Embed co-design
Additional outcomes
Embed inclusion and accessibility
Be digital by design
Maximise value from data
National Disability Data Asset
Department of Social Services
Australian Bureau of Statistics
Australian Institute of Health and Welfare
The National Disability Data Asset will connect de-identified data from different government agencies about people with disabilities. This data asset will contain national level data to give us a more complete picture of the life experiences of people with disabilities so that government can improve support and services for people with disabilities, their carers and families.
Deliverables
- First release of data in December 2024
Timeframe
- Established by December 2025
Primary outcome
Maximise value from data
Additional outcomes
Strengthen partnerships
Embed co-design
Australian Government Data Catalogue
Office of the National Data Commissioner
The Australian Government Data Catalogue promotes greater transparency, discoverability and use of public sector data.
The Catalogue draws on the data inventories of Australian Government agencies, including open and restricted data. The Catalogue is accessible on Dataplace, a central point to find and request Australian Government data.
Deliverables
- Full release of catalogue in 2025
Timeframe
- Ongoing
Primary outcome
Maximise value from data
Additional outcomes
Manage data as a valuable national asset
Life Course Data Initiative
Australian Bureau of Statistics
Department of Social Services
The Treasury
The Life Course Data Initiative is a four-year pilot program that will create a data asset and associated data insights to inform long term policy responses to help address entrenched disadvantage.
Partnering with the Australian Capital Territory and South Australian Governments, this initiative focuses on improving the collection of data over the early years of Australians’ lives to better understand the disadvantages they may face and help inform policy solutions to address them.
Deliverables
- Life Course Data Initiative dataset based on the Person Level Integrated Data Asset
Timeframe
- 1 July 2023 to 30 June 2027
Primary outcome
Maximise value from data
Additional outcomes
Strengthen partnerships

Digital ID
Department of Finance
Australian Taxation Office
Services Australia
Australian Competition and Consumer Commission
Office of the Australian Information Commissioner
The Digital ID Act passed parliament in May 2024, and commenced on 1 December 2024, providing stronger safeguards for people using digital IDs. The Digital ID Act is supported by legislative instruments, including rules and standards, which also commenced on 1 December 2024.
The legislation established a nationally consistent set of standards and requirements allowing a simpler and safer way for people to verify their identity when accessing services online without physical ID documents. It will reduce the sharing of personal information by individuals and the storage of this data by businesses.
Deliverables
- Progress additional legislative rules and data standards to enable the private sector to join the Australia's Digital ID System by December 2026
- Develop a further Commonwealth plan to support adoption of Digital ID economy-wide by the end of 2024
- Pilot the use of government digital wallets and verifiable credentials in 2024–25
Timeframe
- Ongoing
Primary outcome
Be digital by design
Additional outcomes
Connect data, digital and cyber security
Timeframe
Ongoing
Initiative webpage
Australia's Digital ID system(Opens in a new tab/window)
Enterprise Case Management System
Department of Veterans' Affairs
The Enterprise Case Management System is a new clinical case management solution for Open Arms, Department of Veterans' Affairs veteran and families counselling service. It will enable the department to continue to contribute and deliver on the Government’s response to Recommendation 3 of the report by the Royal Commission into Defence and Veteran Suicide by improving the administration of the claims system.
Deliverables
- Modernisation of Department of Veterans' Affairs enterprise case management system (pilot completed by December 2025) for the clinical management of veterans and clients
Timeframe
- Pilot from July 2024 to December 2025
- Full enterprise solution is an ongoing initiative
Primary outcome
Be digital by design
Additional outcomes
Deploy scalable and secure architecture
Adopt emerging technologies
Modernise investment approaches
myGov - Continued Investment in Critical Infrastructure
Services Australia
Digital Transformation Agency
The Government has committed to make myGov the primary digital front door, establish foundations, invest in and scale myGov to deliver world class digital services for Australians. New whole-of-government governance arrangements will be established for myGov to work more effectively across government, put people at the centre of its transformation, and prioritise the highest benefit improvements.
Deliverables
- Operate and maintain myGov keeping it available, secure and safe
- Continue the Independent Advisory Board
- Whole-of-government approach to designing and prioritising initiatives with partner agencies
Timeframe
- Ongoing funding until 2027-28
Primary outcome
Be digital by design
Additional outcomes
Strengthen partnerships
Connect data, digital and cyber security
Embed co-design
National Digital Health Infrastructure Modernisation
Australian Digital Health Agency
Consistent with the National Digital Health Strategy, the Australian Government is modernising the infrastructure that underpins Australia’s digital health ecosystem. It is providing better support to individuals and their healthcare providers by increasing the amount of health information that is available in real-time and better connecting data across different parts of the healthcare system. The Australian Government’s broader digital health modernisation agenda include the release of the My Health App, uplifting the My Health Record data platform to enable increased uploading of health information in data-rich formats, and bringing in new partners to the My Health Record ecosystem such as Allied Health and Aged Care providers. The establishment of a National Health Information Exchange for improving intra-jurisdictional health information flows will deliver national infrastructure that drives secure and effective digital interoperability.
Deliverables
- Modernisation of national digital health infrastructure, including My Health Record and a National Health Information Exchange capability
Timeframe
- Ongoing
Primary outcome
Be digital by design
Additional outcomes
Deploy scalable and secure architecture
Australian National Data Integration Infrastructure
Australian Bureau of Statistics
Australian Institute of Health and Welfare
Department of Social Services
The Australian National Data Integration Infrastructure* is the foundational infrastructure established to deliver the National Disability Data Asset. The Australian National Data Integration Infrastructure represents a groundbreaking effort to establish a comprehensive and secure data integration infrastructure to support research and policy analysis, and to develop secure data-sharing frameworks, infrastructure, and ICT solutions that underscore the Government’s commitment to ethical and safe data practices.
Deliverables
- First release of data for the National Disability Data Asset in December 2024
Timeframe
- Ongoing
* Australian National Data Integration Infrastructure moved from mission Delivering for All People and Business to Simple and Seamless Services to recognise closer alignment to outcome Deploy Scalable and Secure Architecture
Primary outcome
Deploy scalable and secure architecture
Additional outcomes
Maximise value from data
Strengthen partnerships
Manage data as a valuable national asset
Birth of a Child - Life Event Redesign
ACT Government: Health and Registry of Births, Deaths and Marriages
Services Australia
Queensland Government: Queensland Health
Birth of a Child is a cross-jurisdictional and whole-of-government initiative aimed at improving the experience for parents interacting with government services after having a child. Birth of a Child delivers Medicare, Centrelink and Registry of Births, Deaths, and Marriages services to consenting mothers who give birth at a participating hospital.
Deliverables
- Delivery of the Application Program Interface by March 2025
- End to end evaluation of the Birth of a Child pilot by June 2025
- Analysis and design of a digital consent model for birth mothers agreed by June 2025
Timeframe
- Ongoing
Primary outcome
Tell us once
Additional outcomes
Strengthen partnerships
Be digital by design
Manage data as a valuable national asset
Digital Medicare Enrolments
Services Australia
Digital Medicare Enrolments is an online service available for eligible customers to enrol in Medicare. The online service is now available to couples and families who are Australian citizens, New Zealand citizens residing in Australia, other visa holders covered by a ministerial order, or visitors from Italy and the UK as part of the Reciprocal Health Care Agreement.
Additional functionality will be delivered to improve efficiency and accuracy in processing Medicare applications and managing customer records.
Deliverables
- Improved customer enrolment, re-enrolment, extend eligibility, Lifetime Health Cover letters, tracking status of enrolment applications
Timeframe
- 2023 to June 2025
Primary outcome
Tell us once
Additional outcomes
Deploy scalable and secure architecture
Embed co-design
Build and maintain trust

Digital Investment Plans
Digital Transformation Agency
The Digital Transformation Agency has developed guidance to support government agencies as they design and implement Digital Investment Plans. These plans will assist in aligning to whole-of-government priorities, agency strategic priorities and the Strategy vision. Agencies will need to plan strategically across short, medium and long-term horizons, creating a consistent approach to digital investment planning that will lead to better investment outcomes.
Deliverables
- Digital Investment Plans for APS entities
Timeframe
- Implementation throughout 2024 and 2025
- Digital Investment Plans to be required from 1 July 2025
Primary outcome
Modernise investment approaches
Additional outcomes
Grow APS maturity
Digital Marketplace Panel 2
Digital Transformation Agency
Australian Public Service Commission
The new Digital Marketplace Panel 2, released in October 2024, consolidates existing panels, and is open more frequently to provide additional opportunities to businesses, and remain flexible to legislative changes.
It will improve capability for businesses to engage with government and bid for work with an uplifted BuyICT.gov.au platform that ensures a seamless experience for buyers and sellers.
It will enhance procurement processes for data and digital roles by integrating the Australian Public Service Commissions APS Career Pathfinder dataset, to link ICT contractor roles to key industry skills frameworks.
Deliverables
- An updated platform that creates a seamless experience by buyers and sellers to government
Timeframe
- 2024 to 2029
Primary outcome
Modernise investment approaches
Additional outcomes
Maximise value from data

Stronger Privacy Protection and Enforcement through the Privacy Act
Office of the Australian Information Commissioner
The Government is prioritising protection of personal information by funding the Office of the Australian Information Commissioner through the Privacy Protection and Enforcement commitment in the 2023–24 Budget. The Office of the Australian Information Commissioner will progress investigations and enforcement actions in response to privacy and data breaches and enhance its data and analytics capability.*
Deliverables
- Promote best practice in data breach preparation and response, and compliance with privacy obligations
Timeframe
- 2023-24 to 2026-27
*Previously reflected in the 2023 Implementation Plan as Stronger Privacy Protection and Enforcement through the Notifiable Data Breaches Scheme.
Primary outcome
Build and maintain trust
Additional outcomes
Connect data, digital and cyber security
Data and Regulatory Transformation Program
National Disability Insurance Scheme Quality and Safeguards Commission
National Disability Insurance Agency
Services Australia
Department of Health and Aged Care
The Data and Regulatory Transformation Program will transform the National Disability Insurance Scheme Quality and Safeguard Commission’s operating environment, creating a digital ecosystem that is optimised to meet the needs of National Disability Insurance Scheme participants and providers. Enhanced data integration and analytics capabilities will allow for the early identification of incidence patterns and a new Customer Relationship Management Portal to uplift cyber security and protect sensitive data.
Deliverables
- Updated digital ecosystem that provides better outcomes for participants and providers
Timeframe
- Ongoing to 2028
Primary outcome
Build and maintain trust
Additional outcomes
Deploy scalable and secure architecture
Maximise value from data

Data Governance Framework
Department of Finance
Data Champions Network
The Australian Government will develop a whole-of-government Data Governance Framework to define common rules, processes, and accountabilities for adoption across the APS to ensure privacy and compliance of government data is maintained. The Framework will provide APS agencies with direction on how to ensure the quality, integrity, security, discoverability, accessibility, and useability of data assets.
The Framework will be centred on four foundational pillars of data governance: data quality; data privacy; data authority; and data innovation.
Deliverables
- A whole-of-government framework to support governance of data
Timeframe
- Expected release in early 2025
Primary outcome
Manage data as a valuable national asset
Additional outcomes
Grow APS maturity
APS Capability Reinvestment Fund - Round Two
Australian Public Service Commission
The Australian Public Service Capability Reinvestment Fund (the Fund) is an innovative approach to investing in the organisational capability of the APS. The Fund supports the APS Reform priority to be an APS with the capability to do its job well. It invests in initiatives to help strengthen the APS to deliver for the Australian community, now and into the future.
Round Two successfully funded 9 projects involving 24 agencies across 5 priority capability areas, including: enhancing data analytic and policy integration capabilities, and building APS understanding of artificial intelligence application in the public sector.
Deliverables
- Funding for key projects to address identified challenges
Timeframe
- 2024-25
Primary outcome
Build a data and digital-capable APS
APS Data, Digital and Cyber Workforce Plan
Australian Public Service Commission
Digital Transformation Agency
Department of Finance
Department of Home Affairs
The APS Data, Digital, and Cyber Workforce Plan will provide a call to action to attract, develop and retain data, digital, and cyber talent in a unified and strategic way across the APS.
It will provide an integrated and coordinated approach to address shared technical workforce challenges using the benefit of scale and will outline key action areas to support agencies to build and strengthen their APS data, digital and cyber workforce and increase capability planning maturity.
Deliverables
- A strategic data, digital and cyber workforce plan for the APS
Timeframe
- Expected release in early 2025
Primary outcome
Build a data and digital-capable APS
Additional outcomes
Grow APS maturity
Timeframe
Ongoing

Delivering for all people and business

Digital Experience Policy

National Disability Data Asset

Australian Government Data Catalogue

Life Course Data Initiative

Simple and seamless services

Digital ID

Enterprise Case Management System

myGov - Continued Investment in Critical Infrastructure

National Digital Health Infrastructure Modernisation

Australian National Data Integration Infrastructure

Birth of a Child - Life Event Redesign

Digital Medicare Enrolments

Government for the future

Digital Investment Plans

Digital Marketplace Panel 2

Trusted and secure

Stronger Privacy Protection and Enforcement through the Privacy Act

Data and Regulatory Transformation Program

Data and digital foundations

Data Governance Framework

APS Capability Reinvestment Fund - Round Two

APS Data, Digital and Cyber Workforce Plan

Building world-class data and digital capabilities

Metrics Framework