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Outcome set 1

Technical workforce outcomes

Workforce plan evaluation framework

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      • Technical workforce outcomes
      • Uplift capabilities outcomes
      • Specialist cohort outcomes
      • Planning maturity outcomes
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We will attract top data, digital and cyber talent, streamline recruitment processes, and position ourselves as a modern employer in a challenging labour market.

Attracting data, digital and cyber professionals

How will we know we are achieving these outcomes? (indicators)

1.1. Our ability to attract digital and cyber professionals to the APS has increased.

1.2. Our ability to attract data professionals to the APS is maintained.

Evidence we will use to track our progress 

Evidence Frequency Horizon
Workforce supply: Number of new ongoing employees (Data and Research; ICT and Digital Solutions job families) 
Source: APS Employment Database
Annually 1,2,3

APS employment brand

How will we know we are achieving these outcomes? 

1.3. The awareness of the APS employment brand within the broader labour market has increased.

Evidence we will use to track our progress 

Evidence Frequency Horizon
External labour market research 
Source: TBA. Baseline data set available for 2023 (APSC/Ellis Jones research)
Every 2 years 1,3
Candidate attraction factors 
Sources: APS Employee Census, and APS New Starters Survey when available*
Annually/Biannually 1,2,3
Entry-level and pathway programs data  Annually 1,2,3

* The APS New Starters Survey may not be conducted on an annual basis. This measure is complemented by data gathered through the APS Employee Census

Recruitment experience

How will we know we are achieving these outcomes? (indicators)

1.4. The recruitment experience for new and existing APS data, digital and cyber employees has improved.

Evidence we will use to track our progress 

Evidence Frequency Horizon
Candidate recruitment experiences 
Source: APS New Starters Survey
Biannually 2,3
Entry-level and pathway programs data Annually 1,2,3

Additional data that could be collected as the plan evolves

Time to fill ongoing APS data, digital and cyber roles 

Source: APS agency recruitment data

Recruitment pathways and programs

How will we know we are achieving these outcomes? 

1.5. The awareness and benefits of pathways and programs designed to recruit entry and mid-career employees has increased.

Evidence we will use to track our progress 

Evidence Frequency Horizon
Entry and mid-career pathway applicant numbers Annually 1,2,3
Entry and mid-career pathway applicant diversity statistics Annually 1,2,3
Agency uptake of program candidates Annually 1,2,3

Diversity representation

How will we know we are achieving these outcomes? 

1.6. The representation of diversity groups, particularly First Nations employees and women, in APS data, digital and cyber roles has increased.

Evidence we will use to track our progress 

Evidence Frequency Horizon
Diversity representation – ongoing employees (Data and Research; ICT and Digital Solutions job families) 
Source: APS Employment Database; APS Employee Census
 
Annually 2,3
Percentage of women and First Nations employees in senior data, digital and cyber leadership positions (SES Band 1+) 
Source: APS Employment Database
 
Annually 1,2,3

Additional data that could be collected as the plan evolves

Number of affirmative measures recruitment processes by job family percentage (source: APS Jobs).

Diversity inclusion

How will we know we are achieving these outcomes?

1.7. Levels of inclusion amongst diverse cohorts in APS data, digital and cyber roles has increased.

Evidence we will use to track our progress 

Evidence Frequency Horizon
Employee perceptions of inclusion 
Source: APS Employee Census
Annually 1,2,3

Geographic workforce distribution

How will we know we are achieving these outcomes? 

1.8. The geographical distribution of the APS data, digital and cyber workforce more closely reflects broader labour market distribution of these skills.

Evidence we will use to track our progress 

Evidence Frequency Horizon
Percentage ongoing employees by state (Data and Research; ICT and Digital Solutions job families), compared to Australian labour market (closest Occupation Standard Classification for Australia match) 
Sources: APS Employment Database, ABS labour force data releases
Annually 1,2,3

Employee satisfaction

How will we know we are achieving these outcomes? (indicators)

1.9. Employee satisfaction with their role and employment conditions has been maintained or has increased.

Evidence we will use to track our progress 

Evidence Frequency Horizon
Percentage ongoing employees (Data and Research; ICT and Digital Solutions job families) agreeing and strongly agreeing to the following questions: Overall, I am satisfied with my job; I am fairly remunerated for the work that I do; I am satisfied with my monetary and non-monetary conditions; I want to leave my position as soon as possible/within 12 months (for a position outside of the APS) 
Source: APS Employee Census
 
Annually 1,2,3
Proportion of APS data, digital and cyber employees re-entering the APS within three years of separation 
Source: APS Employment Database
 
Annually 3

Retention rates

How will we know we are achieving these outcomes? (indicators)

1.10. Retention rates for APS data, digital and cyber employees are maintained or increased.

Evidence we will use to track our progress 

Evidence Frequency Horizon
Average length of service, ongoing employees (Data and Research; ICT and Digital Solutions job families) 
Source: APS Employment Database
Annually 1,2,3
Voluntary separation rate (resignations), ongoing employees – 12-month average (Data and Research; ICT and Digital Solutions job families); consider by diversity group e.g. First Nations, women and CALD 
Source: APS Employment Database
Annually 1,2,3
Average length of service at time of separation, ongoing employees (Data and Research; ICT and Digital Solutions job families) 
Source: APS Employment Database
Annually 1,2,3

Initiatives contributing to the achievement of these outcomes

Workforce Planning Initiatives:

  • Digital and cyber employee value proposition
  • Enhance APS recruitment programs and pathways
  • APS Career Pathfinder and APSJobs enhancements
  • Data, digital and cyber recruitment pilot
  • Digital Role Description Library extension
  • Data and Digital Cadet Program extension
  • AI skills suggester
  • Reduce barriers to re-entry
  • Explore options for APS data, digital and cyber remuneration and conditions
  • Remuneration benchmarking and report (pilot)

Supporting activities and enablers: 

  • APS Employee Value Proposition
  • APS data employee value proposition
  • Supported career pathways
  • APS Location Framework
  • Specialist arrangements
  • Innovative hiring practices
  • SES100
  • APS Job Family Framework review
  • APS Gender Equality Strategy 2021-2026
  • Affirmative measures (Indigenous and disability)
  • Contractor conversion 
  • NSW Digital Skills and Workforce Compact

Traversal links for Technical workforce outcomes

  • Governance, evaluation and reporting
  • Uplift capabilities outcomes

We acknowledge the Traditional Custodians of Country throughout Australia and their connections to land, seas, skies and community. We pay our respect to their Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander people.

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