We will ensure long term data, digital and cyber workforce capability by professionalising the workforce through clear career pathways and mobility opportunities, investing in continuous skill development and strengthening in-house expertise.
Workforce Capability
How will we know we are achieving these outcomes? (indicators)
2.1 The capability of the workforce has increased.
Evidence we will use to track our progress
| Evidence | Frequency | Horizon |
|---|---|---|
| Percentage of APS agencies reporting critical data, digital and cyber skills shortages has decreased Source: APS Agency Survey |
Annually | 1, 2, 3 |
| Percentage of ongoing employees (Data and Research; ICT and Digital Solutions job families) agreeing and strongly agreeing to the following question: My work group has the appropriate skills, capabilities and knowledge to perform well. Source: APS Employee Census |
Annually | 1, 2, 3 |
| Promotion rate (Data and Research; ICT and Digital Solutions job families) Source: APS Employee Database |
Annually | 2, 3 |
Capability deployment
How will we know we are achieving these outcomes? (indicators)
2.2. APS agencies are successfully deploying workforce capabilities to deliver positive outcomes for government and the community.
Evidence we will use to track our progress
| Evidence | Frequency | Horizon |
|---|---|---|
| Mobility rate – ongoing employees (Data and Research; ICT and Digital Solutions job families) Source: APS Employee Database |
Annually | 1,2,3 |
| Number of digital project delivery risks attributed to workforce Source: DTA Digital Investment Pipeline |
Biannually | 1,2,3 |
| Trust in and satisfaction with Australian public services accessed via digital channels has increased Source: Survey of Trust in Australian Public Services Questionnaire* |
Annually | 1,2,3 |
* Result is a combination of the following questions: In the last 12 months, have you accessed Australian public services from any of the following; Thinking about your experience with the services you accessed from each of the following, how satisfied or dissatisfied are you; Thinking about your experience with each of the services you accessed, how much do you agree or disagree with the following statement, “The service is trustworthy”; How did you access [insert service] - Please select all that apply
Current and emerging needs
How will we know we are achieving these outcomes? (indicators)
2.3. The ability to identify current and emerging capability needs with a whole of system view has been increased.
Evidence we will use to track our progress
| Evidence | Frequency | Horizon |
|---|---|---|
| A workforce data strategy has been created Source: Digital Transformation Agency |
At delivery | 1 |
| Number of APS agencies mapping their workforce to the APS Job Family Framework Source: APS Employee Database |
Annually | 1,2,3 |
| Average APS data maturity score Source: Data Maturity Assessment Tool results for in-scope agencies (Department of Finance) |
Annually | 1,2,3 |
| Proportion of APS agencies that have ‘defined’ (or higher) activities to upskill staff in data management practices Source: Data Maturity Assessment Tool results for in-scope agencies (Department of Finance) |
Annually | 1,2,3 |
Initiatives contributing to the achievement of these outcomes
Workforce Planning Initiatives:
- Enhance APS recruitment programs and pathways
- Data, digital and cyber recruitment pilot
- Data and Digital Cadet Program extension
- Reduce barriers to re-entry
- EL2 and SES data capability uplift
- SES Accountabilities for Data
- APS digital skills program (pilot)
- SRO digital governance program
- Support legacy technology transition
- Technical fast track
- Data capability uplift (academic extension)
- Transition to retirement guidance
- APS digital micro-credentialing bootcamps
- Digital workforce data insights report
- Harmonise workforce data
- Skills forecasting and program policy alignment
Supporting activities and enablers:
- APS Digital and Data Professions and Communities of Practice
- APS Academy
- APS Academy Campuses
- APS Data Capability Framework
- Policy for the responsible use of AI in government and AI fundamentals training
- SES and EL2 Data Leadership modules (APS Academy)
- Curated ‘data’ learning offerings
- Data Job Role Personas
- APS Leadership Edge
- Regional collaboration (AI)